Shift Lead
Job Description
Job Role: Shift Lead
- Reach 30 minutes before the store opened / shift start and stay 30 minutes post the store closed /
shift closed - Need to continue the shift operations in case of next shift reliever does not turn
Basic Operations
- Take Stock details, Implement Opening and Closing Check Lilst
- Ensure Stock availability and Manpower and Indent accordingly for the Next day, Next week
- Clean – Store, Floors, Furnitures, Display counters, Equipments and Instrument
- Check and Switch On all Equipments and Machineries
- Report for non functioning of above and get it repaired
- Need to do Shift Briefing for the Team and given Targets, Product of the Day
- Ensure there are no expiry products
- Ensure proper operations of Billing Machine, EDC, Payment systems
- Hand over shift to next shift incharge after completing all the formalities
- Train Team members in the following areas and implement SOP in the store
- Display of Food products in Display counter in presentable fashion
- Serving of Beverages and Food products only after receiving the Bill and in fast manner (No Customer
waiting) - Keep the Instruments, Vessels and Store – Spic n Span and in Hygine Conditions
- Ensure Team members Wear –Uniform, Apron, Shoes, Caps, Gloves
- Need to be neatly Groomed and Presentable, Trained to greet Customers
- Maintain proper SOP Standard, Health, Integrity, Timings, Discipline and presentable